Audiences today do not want to be talked at. They want to be engaged in conversation. Social media gives us the power to do this, allowing us to define and control our brand. There is a shift from corporations and institutions to individuals and communities. Here are a few tips to take advantage of social media.
- Facebook. To help spread the word about a new campaign, why not ask employees to change their Facebook status to announce your latest campaign? If you have 20,000 employees, most likely 10,000 of them have Facebook. With the average person having 100 friends, your announcement could receive over 1 million impressions for free. Ask employees to include their LinkedIn Profiles – now you have 2 million impressions for free
- YouTube. Create a YouTube channel dedicated to teaching people more about your industry. This channel would feature a series of short, focused videos that educate your audience on related topics that help position you as an industry expert. The videos could highlight benefits and features of your products.
- Twitter. To help build and establish your company as an industry expert, top executives should create Twitter accounts to help position your company’s executives as thought leaders in the industry. Tweets should be business-related topics that talk about industry trends and forecasts. Zappos CEO has 1.6 million followers and is following almost 400K people. A total of 430 Zappos Employees have Twitter accounts. This presence helps Zappos engage and participate in conversations about their company.
- Flickr. Flickr is a great way to help promote events that your company sponsors. Photos can be optimized to show up in search results and increase brand awareness. Using Flickr to increase branding opportunities for KeyBank’s sponsorship of a 10K race, the Key “Bank to Bay” gallery has alone received 6,000 views following the event.
W6M: People visit social media sites every day, why not join them in what they are already doing?